charlie y yo arrodillada 2.jpg

FREQUENTLY ASKED QUESTIONS

IN WHICH WAYS DO YOU CONTRIBUTE TO REDUCING ENVIRONMENTAL IMPACT?

At Art2Go Monique Baqués we adhere to the principles of REDUCE, REUSE, RECYCLE. In addition to employing fabric made with recycled plastic bottles on our products, we aim to minimise waste by employing the fabric scraps from the manufacturing process in the creation of unique and stylish carry bags for our customers.

WHAT IS YOUR RETURN POLICY?

Returns accepted within 2 weeks of purchase if the item has not been worn or washed. Shipping costs are at customer's expense.

HOW DO YOU SEND YOUR PRODUCTS TO YOUR CUSTOMERS?

All purchases will be packed carefully at our studio using 100% recycled materials and shipped by parcel post. Expect your product to arrive in a well padded, craft paper bag and delivered to your doorstep. 

Currently we are offering a competitive flat rate of $6.95 for delivery within Australia.

Deliveries outside Australia vary in price based on the total weight of the parcel as well as the region where it is going to. This is calculated upon checkout.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards:  Visa, Mastercard, Amex, etc. 

As well as Paypal, Laybuy, and even cash upon pickup!

WHAT IS YOUR PRIVACY POLICY?

Our Privacy Policy can be found here.

WHAT ARE YOUR TERMS & CONDITIONS?

Our Terms & Conditions can be found here.

  • Facebook
  • Instagram

©2020 by Art2Go Monique Baqués